Helpdesk

If you live in a household with two or more people who are not related to you (Houses in Multiple Occupation) then your household should have: Smoke alarm(s) on each storey of the building (as a minimum) Doors on rooms that lead to escape routes An escape route that does not pass through a kitchen If you live in the area of Bedfordshire, the Bedfordshire Fire Rescue Service have an e-mail address where you can e-mail them in confidence to discuss concerns about inadequate fire safety standards. E-mail: [email protected] If you have concerns about your accommodating being in breach of these standards and you live outside of Bedfordshire, you can speak to your local council.

When do I need a Licence?  If you're watching live TV on any device (even if it's just through a computer, tablet, or phone), you need a TV licence. This also applies to using BBC iPlayer to watch live broadcasts or catch-up shows. What Do I need to do? Exactly what you need to do about getting a TV licence depends on where you live: Halls of residence If you live in halls of residence and watch or record TV in your room, you will need your own TV licence. Shared houses If you have a shared tenancy agreement, with everyone in your house signing the same contract, you will usually need just one licence to cover all the devices in the house. If you have a separate tenancy agreement, with each tenant signing an individual contract with the landlord, each of you will need your own licence to use a set in your rooms. Only one licence is needed if the only TV being used is in a communal area. Get a refund if you're going home for the summer If ...